IT Projects Manager

The PMO Project Manager will be part of the PMO team overseeing the full project management lifecycle for the development and implementation of strategic organization-wide projects. The PMO Project Manager will assist in the development of companywide processes, procedures and templates to streamline the project management process. The PMO Project Manager will supervise the execution of the Project Life Cycle and enforce the company’s policies and procedures. 


. Bachelor degree in Computer Science, Industrial Engineering or Business

· PMP Certification is required

· 3-5 years of experience in Project Management in a dynamic environment

· Prior exposure to Health Insurance industry is a plus.

· Strong organizational, problem-solving analytical skills

. Able to work under pressure and strict deadlines

· Multitasking skills

· Strong team Leadership skills

· Exceptional communication skills (written and verbal )

Administrative Assistant

The Administrative Assistant will be responsible for handling inquiries, correspondences, and reports, as well as maintenance of daily work with filing and organization of the Minutes of Meetings. Also, the assistant will assist in the typing and copying of requested documents as well as illustrating flowcharts and processes' descriptions, and follow-up with the monitoring and follow-up of pending tasks.


· University degree or high school diploma with supplemental coursework in office procedures, or equivalent combination of training and experience

· Two years of secretarial experience

· Must possess competent computing skills and be proficient in the use of word processing and electronic mail programs

· Computer skills: Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint

. Fluent in Arabic, French, and English

· Good written and oral communication skills

· Sufficient organization abilities to complete job responsibilities within given deadlines and with accurate attention to detail

· Good typing capabilities

· Working knowledge of standard office equipment, personal computer, photocopier, fax…

· Ability to work independently and as part of a team

· Work under stress

· Coordination between different units

· Confidentiality

Network & Security

Responsible for proactive monitoring and management of GlobeMed production systems for Data, Voice, Video and information security. Responsible to lead the most complex installation projects and to provide technical expertise. Develop, evaluate, and review installation procedures and standards to ensure high quality consistently. 


. Bachelor degree in Telecommunication Engineering and Technical Certifications is required

. Progressive experience in Network Security Engineering, and enterprise data center management in a large complex network environment

. Networking and/or security certifications such CCNP, CCNP Security, CCDP

. Experience in the areas of Operations & Service Management

. Experienced working with network providers including managing service levels and costs

Change Management Head

The Change Management Head ensures that business transformation programs and associated change management and training Initiatives support the organizational objectives and fit in completely with the corporate vision and mission. The change management and training initiatives within the organization include changes to technology and systems, changes to business processes and/or changes in organizational structure and job roles. The role of the Change Management Head is to create the appropriate environment and conditions for a smooth transition to changes with least resistance from the employees and maximum enthusiasm to adapt to the change.


· Bachelor in Engineering, Psychology, Education or Business.  A Master’s degree is preferred.

. At least 3 years of previous experience in organizations that have gone through major Business Transformation and Change Management.

· At least 3 years’ experience leading a Training and Change Management program.

· Experience with Business Process Management and associated tools and techniques.

· Experience with an Operational Excellence Framework and associated tools and techniques.

· Exceptional Social, Communication and Business Development Skills

· Ability to work under pressure in a fast pace environment under rapid business & digital transition. 

Medical Rules Officer

Supports and follows medical requests, assists in the setup and upkeep of the medical rules dictionaries as well as in the know-how transfer of Medical Expert System to all GlobeMed operations.


· Medical Doctorate, with official registration at the Lebanese Order of Physicians (LOP)

· Inquisitive and meticulous about details

· Computer literate with good MS Office skills

· Good written and oral communication skills

· Good organizational and follow-up abilities

Business Analyst

The Business Analyst main role is to conduct needs analysis & opportunity definition, provide alternative solutions. The Business Analyst also assists in determining the requirements of a project, document & communicate them clearly & making them available to all stakeholders. The essential tasks performed by the Business Analyst involve encouraging the identification of areas that need updating or re-engineering, often working in tandem with the ICT department.


. University degree (BS)  in Computer Science or related field of study or Business  - Master degree is a plus

. Knowledge of software development lifecycle (SDLC)

. Has a good understanding of the business environment

. Detail oriented and committed to a high level of accuracy

. Ability to interact professionally with a diverse group, executives, managers, and subject matter experts 

Development Manager

Responsible for all aspects of development and support for insourced and outsourced application software, including the development methodologies, technologies (language, databases, and support tools), development and testing environments, and management of the application development staff and projects workload.


. Bachelor's degree in Computer Science or related field

· 10 years of Application Development Experience required.

. Must have at least 7 years of experience working through the design, development, release cycle, and delivering software products.

. Ability to communicate at different levels, using different communication tools.

. Work Under Stress and maintain a professional attitude.

Digital Marketing Coordinator

Oversees the online marketing strategy of the organization. Plans and execute digital marketing campaigns. He/she is also responsible for the website and social media management and increasing engagement with the company’s stakeholders. 


· Bachelor Degree – Marketing, Communications, Business.

· 3-5 years’ practical experience in managing mobile apps in a similar position.

· Strong writing skills 

· Strong interpersonal skills

· Computer skills including MS PowerPoint, Excel & Word

· Excellent communication skills in English and Arabic, French is an asset

Quality Excellence Manager

A Quality Excellence Manager’s role is to develop and establish Quality Excellence standards, practices, procedures, measures and KPIs within the organization to achieve “best practice” quality processes and systems.  Manages a group of quality assurance analysts, data quality analysts and quality control auditors who plan, test, document and validate IT initiatives to identify issues in software, data or services. Manages the development and deployment of Operational Quality Excellence and Quality Continuous Improvement across the Organization.


· Bachelor’s degree in Computer Science or Business Computer.

· Minimum 10 years’ experience in Quality Excellence

· Experience with Quality Management Systems (QMS)

· Experience with Quality Audit services

· Proven experience and ability to manage people, processes, and technology 



The BI Developer’s role is to strategically design and implement BI software and systems, including integration with databases and data warehouses. This includes selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions to end users. He/she is also responsible for ensuring high levels of BI availability through support functions and in-depth testing.



  • University degree in Computer Science or Computer Engineering
  • 2-5 years of relevant experience  
  • PL/SQL development experience is a must

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